Welcome to your Student Health Plan
Below you will find useful information about the
Michigan State University
Domestic Student Health Plan
IMPORTANT MESSAGES
Spring III and Sumer Open Enrollment/Waiver Portals are now closed. For Fall Open Enrollment and Waiver application information, please visit here.
Change of Address Information
If you are a student automatically enrolled in the MSU BCN student health plan you must update your address through your My Profile at student.msu.edu. If you have voluntarily enrolled in the health plan, you can update your address directly through the Blue Water Portal by clicking on the link.
If you have enrollment and billing questions, please call 1-855-669-8041 from 9 a.m. to 4:30 p.m. Eastern Monday through Friday or email MSUSHPStudentInquiries@bcbsm.com.
Recommended Internet Browsers
Recommended internet browsers include: Chrome, Edge, Firefox. Some users have reported compatibility issues with the Safari browser and our technical team is working on this issue.
HELPFUL QUICK LINKS
Enroll In or Waive the Student Health Plan
Already have an MSU Blue Water Student Health Plan Account?
If you already have a Blue Water student account and have a username and password, select LOG INTO YOUR ACCOUNT to begin your enrollment in the MSU Student Health Insurance plan or complete an application to waive coverage.
Create an Account
Before you can Enroll in the MSU Student Health Insurance plan through BCN or Complete a Waiver Application, you must first register for a Blue Water student account to obtain your Username and Temporary Password. You will be required to complete a brief account request form.
BCN Member ID
For students that already have a BCN account:
Log in to access your ID card, view claims, and more.
For students that have not previously registered for their BCN account:
Click here
Health Plan Page
Click here to search for an in-network physician or facility.
USE YOUR MEDICAL PLAN BENEFITS
Contact Information
Who to contact if you have questions about your health plan
If you have enrollment and billing questions, please call 1-855-669-8041 from 9 a.m. to 4:30 p.m. Eastern Monday through Friday or email MSUSHPStudentInquiries@bcbsm.com.
If you have questions about your Claims, Benefits, or Providers, please contact BCN Customer Service at (800) 287-4103 or visit https://www.bcbsm.com.
Provider Search
How to search for a doctor or facility
This plan uses the Blue Cross and Blue Shield of Michigan (BCBSM) provider network.
To find a provider, click on the link below. Contact the provider prior to your visit to confirm their membership in the network.
LINKS
Health Center
On-campus health services
All medical and most other visits at Olin and in the Neighborhood Clinics are by appointment. You can reach us by mail, phone, email, and through “MyHealth,” the secure online messaging system. You can also tell us about your comments, suggestions or concerns.
Phone Numbers
Main: (517) 884-6546
Appointments: (517) 353-4660
Cancellations: (517) 355-7707
Health Center Hours
Olin Health Center is open year-round. During the winter and spring breaks, and during the summer, the Neighborhood Clinics are closed. Please see the website for information about Neighborhood Clinics.
Fall and Spring Semesters
Monday–Friday: 8:00 a.m. to 6:00 p.m. (Pharmacy 9:00 a.m. to 6:00 p.m.)
Saturday: 10:00 a.m. to 1:00 p.m.
Sunday: Closed
Summer Semester, Winter & Spring Breaks
Monday–Friday: 8:00 a.m. to 5:00 p.m.
Saturday–Sunday: Closed
LINKS
Claims
Get your medical bills paid
On occasion, you may have to pay for health services yourself. For example, you may have to see an out-of-network doctor who does not accept your insurance. If this occurs, you can seek reimbursement by submitting a Member Reimbursement Form. The Member Reimbursement form can be easily obtained by visiting the BCN website.
LINKS
Plan Materials
Find plan documents here
